> For the complete documentation index, see [llms.txt](https://software-help-docs.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://software-help-docs.gitbook.io/knowledge-base/software-guide/workflow-triggers/workflow-trigger-contact-tag.md).

# Workflow Trigger: Contact Tag

*This article will explain how to set up a Contact Tag Workflow trigger, what it can be used for, and why.*

1. Select the “***Add New Trigger***” button as seen below

{% embed url="<https://lh6.googleusercontent.com/jliO_uF5-bOSAf-aL7TDQmu_hCfpPMNeYi9R5fLLOPAv6J7pGx6XP1x-p7cRvuGchIkvT41AEHkumQIzKQKJI4QylYyL-f1DwdxWQqvS7FQEc6T0TvSbIWocheYQSeCLs_lnjs-DkEqM9HZ9Rt0yS-8>" %}

1. This will pull up a list of new Triggers you can select for the new step
   * Scroll down until you see the **Contact** section, this is where you can select the “**Contact Tag**” button

{% embed url="<https://lh3.googleusercontent.com/vOSz_OHYtOyUoP43o498mHodv22PJVqK33FZhy6nxsQnPH-Wd6iCtTmHJ_jxzLMUNa9LoBMoTky1OgdUj-SpivdMBWd5QmggdB-2LLoJ2V1_Mr3FiIBJ3mdYz3LJ7vJYoNWMScdigoFuvlGPFUUULSQ>" %}

1. This will bring up a list on the right side where you can add specific tags to the trigger (**Note**: *you can add more than one Contact tag*)
   * Under the “**Filters**” drop-down select “**Tag Added**” or “**Tag Removed**”

{% embed url="<https://lh6.googleusercontent.com/W_fhTUuDDZQ44bB5tSU2OFNsWBEZF_laDwCMMKr9jJwQ3ji0EiNPJ5tKWr7dizLx7JLc9iSXd94wjMz7y62jrgt1MARhwWxhl1Y-rQoX5JXDMc5Ub4Xxcr0T2LVXvAfjb1BbVskj_-42JPsIGA4NdsE>" %}

* ***Please Note:** if you have not created any contact tags yet it won't display any under the “**Select Tag**”* \*\*\*\**drop-down*

4. To create a custom “***Contact Tag***” type out the word that you want to add to a contact in the “***TAGS***” section

* **For Example:** If the customer is a subscriber I will type “Subscriber”
* Next, select the blue “**ADD NEW TAG**” button to create the new contact tag (see below)

{% embed url="<https://lh3.googleusercontent.com/lwtnsTd3p6uyvA4TUciX1m2v2Em6V-U8juFh7XqErZiWnySe7Fh0jA9KUk0eftlKlcvmzSCJ8_ilI4I1m0gxtjp8mdCL2hFWRUrjHwYboqKeTgRzdYhd8J320GsFAb_-KeWqMtnydC8Pbk9gqkgqLKU>" %}

<figure><img src="https://lh3.googleusercontent.com/dBx-ANRUTmbZQ4pheJqCBvyEYjDl_DAT-8eEwfQuZfw5P2iM64HoYAwTbCh6JwD0421lYcgRqI3aJAf-7S1h3OMNZUzSnPJZhG8WTFAhD9ovFhH7GO2NMMJfpl62p2wbduu1uYMRPi0yTZwhnnBNdI4" alt=""><figcaption></figcaption></figure>

* This is one way you can create custom ***Contact Tags***

5. Once completed it will look like this (you can add multiple tags if needed)

{% embed url="<https://lh5.googleusercontent.com/2pgDpa-VPWua6T1Egzvxt9VNhUAYVWDvaW3DNOwvs3PS4Qmwb0IgodcadfZ3H0zzaAGWs6NUhIDvZvsrplHE2ShoWWO2aGdtAHH89lIW5Qsz5i2wtOO5u9vfWXQDOXXbVQ8HoTwsiq2WpUVl5MZ3MSE>" %}

* To stay extra organized it’s recommended to type the name of the new contact tag you created in the “**Workflow Trigger Name**” section
  * This will allow you to see exactly what the contact tag is without having to click on the trigger details (see below)

{% embed url="<https://lh6.googleusercontent.com/upe77Nybv326egQ4XkrU9m0ViT-2LpLLAkPXwEHTYwFz-SshP4HgaUsqQWywnoVIi44mb7tIbzTFfg-tcUcIGSqr-NJnF0xAdqavJuDxrXZMAJ11VxFNrATp4FkIx11Htkdwtv91TJ4rrag4LnhrlVM>" %}

6. Please make sure you click the “***Save Trigger***” button before you close or move on to another step

{% embed url="<https://lh6.googleusercontent.com/LAdOMpAlM4fY511_5HHS38rmD_z37esy9LxIZj5ZQpnVV3ge77lcyuuQZqs4FZ_XpF1ycemABC33d-NWA37zQxhRsbU3j4nN1zrU-0T0jZLCN6cchnMEtxE5CIjYLs5ZY7pvkrZ3xXv8--P3s6CGm-o>" %}

* This will now allow you to see the type of contact tag that you created (see below)

{% embed url="<https://lh4.googleusercontent.com/ocB67iSdJGxKuqtgcJ6mGQ2vHdOK6vzpdb9YbSaE0Kt5oAHUJpMN24_Zc3jFP7VI61WcajoxGN_wMzPKfjwar45-x9SkVlZEyvQtJgjXiNTHuQk4C88aDbg2aXPKGeJKhBJjiRuWBUZHrOw1yDSU3JM>" %}


---

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