Settings: Email Services

This article will go over the Email Services section of your settings and how to navigate/use it.

Domain Service

This is the tab where you will pick/determine your default provider. You can also enable reply tracking back into the system, and add service providers using the Add Service option.

Reply & Forward Settings

• In this tab, you can set up Forwarding, BCC, and forwarding to specific assigned users.

Note: If you reply from the other email system and not within the platform, your replies will not be seen in the platform and replies to you will not come back into the system after.

• You can also set up a specific reply-to address.

Note: Reply conversations cannot be tracked and will not come back into the conversation thread