In this article, you will learn more about the Remove Contact Tag action.
This action will allow you to remove tags that your leads currently have. Perhaps you have a workflow for when they submit an opt-in form that adds a tag, and you have another workflow for when they purchase a product. In the second workflow, you can remove the contact tag that was added in the opt-in workflow.
What you will need:
A workflow
Part 1: Adding the Remove Contact Tag action
Click on “Add your first action” or the “+” to add an action.