> For the complete documentation index, see [llms.txt](https://software-help-docs.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://software-help-docs.gitbook.io/knowledge-base/software-guide/workflows/workflow-action-edit-conversation.md).

# Workflow Action: Edit Conversation

This tutorial will cover the “Edit Conversation” action in Workflows. This action allows you to mark items as read or unread, and choose whether to archive or unarchive Conversations, giving you more control over your communication with your leads. Follow these steps to use the action in a Workflow:

**Step 1: Create a Workflow**

* Navigate to Workflows and click into an existing one, or create a new one.

**Step 2: Add the “Edit Conversation” action to the Workflow**

* Add an Action.
* Choose “Edit Conversation”.
* Select a title for your action if you wish (this will just show up internally in the Workflow Builder so you can title it, whatever you'd like. By default, it's just” “Edit Conversation”.)
* Choose whether to **Mark as Read** or **Unread** or just leave it as is.
* Choose to **Archive**, **Unarchive** (and move to Recents tab), or just leave as is.

{% embed url="<https://lh6.googleusercontent.com/VaS0zj7uHETs0Ux9iLg1C6ZzR6kgJCqcSh9VBiW4CEa8WEebkBfz0CucGElqg9U068C3HPKPTfDnWABXVsvNRQdtZQDd_wQZnmgeWQPetfBV3gAwtQdrFJ07YLDvNJKqmJR0JHY>" %}

* Click Save in the bottom right to add the action to the Workflow.
* In the top right of the builder, Save the Workflow.
* Toggle from Draft > Publish for the Workflow to run.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://software-help-docs.gitbook.io/knowledge-base/software-guide/workflows/workflow-action-edit-conversation.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
