Our Software Email: How to Set Up a Dedicated Sending Domain

Email marketing is a great way to reach customers and increase sales. But if you're not careful, you could end up in trouble. A dedicated sending domain gives you control over what appears to be coming from your business. That means you can avoid spam filters and other issues that might make your messages get caught by unwanted mail servers. Don't let your email marketing efforts go unnoticed! In this article, we will get started with setting up a dedicated sending domain.

Note: Dedicated sending domains are only applicable to the users in Our Software Email system.

A dedicated sending domain allows you to send emails that appear to be coming from your brand, and this can help you maintain a better reputation with email services.

By default, all emails sent from our platform will show the name of our email-sending servers in the "sent on behalf of" or "sent via" email headers:

When you set up your own custom mail server domain, you will see a different "mailed-by", "sent on behalf", or "sent via" field.

It would be best if you used a unique subdomain that is not used for any other purpose. A subdomain is a secondary part of your root domain. For example, if your dedicated sending domain is [e-mail], your subdomain would be the “mg” portion.

If your sending domain is listed below, you are using the LC Email system default domains.

• mg.msgsndr.org

• mg.msgsndr.net

• replies001.msgsndr.com

• replies.msgsndr.com

• replies000.msgsndr.com

• ec1.msgsndr.org

• ec1.msgsndr.net

How to create a dedicated sending domain?

1. Navigate to Settings - > Email settings - > Email Services

2. Click the 'Dedicated domain' button.

1. Add your domain details

2. Add the domain details provided in the system to your DNS manager

3. Verify the Domain and Apply your new DNS records to your company’s DNS provider’s platform to activate the sending domain. Every domain host will have a slightly different method of doing this.

How to create a dedicated domain for notifications?

• Add your domain details in Notification Section.

Note: The propagation process can take up to 24 hours. If it has been longer than 24 hours please double-check your DNS settings by following the process above

How to delete a domain?

• Navigate to Settings -> Email settings -> Domain services

• Click on the three-dot and click the delete button.

How to set a dedicated domain as active/default?

• Check the checkbox to make as active/default