> For the complete documentation index, see [llms.txt](https://software-help-docs.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://software-help-docs.gitbook.io/knowledge-base/software-guide/memberships/resending-membership-credentials.md).

# Resending Membership Credentials

In this article we’ll go over how to resend membership credentials. This can be done a few different ways.

**Part 1: Manually resending them**

* Navigate to your contact record in question
* Find the email that went out with the membership credentials
* Retry if the email failed, or copy and paste the information to send to the user directly

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**Part 2: Resetting and Resending**

* Navigate to your contact record in question
* Scroll down on the left-hand side of the contact
* Select “Change Password”
* Here, you can generate a new password and either copy and send that manually, or send an email notification of the change.

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