> For the complete documentation index, see [llms.txt](https://software-help-docs.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://software-help-docs.gitbook.io/knowledge-base/software-guide/workflows/list-of-workflow-actions.md).

# List of Workflow Actions

In this article, you will learn the list of workflow action that are available for you to choose from.

**Step 1: How to Add an Action**

* Add an action by clicking on the “+” icon

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Here's the categories and their actions:

**External Communications:**

* Send Email
* Send SMS
* Call
* Voicemail
* Messenger
* Instagram DM
* Manual SMS
* Manual Call
* GMB Messaging

**CRM**

* Add Contact Tag
* Remove Contact Tag
* Create/Update Opportunity
* Add to Notes
* Assign to User
* Remove Assigned User
* Set Event Start Date
* Add To Workflow
* Remove From Workflow
* Remove From All Workflows
* Remove Opportunity
* Send Internal Notification
* Set Contact DND
* Edit Conversation
* Send Review Request
* Stripe One Time Charge
* Update Appointment Status
* Add Task
* AI Appointment Booking Bot
* Send To Eliza Agent Platform
* Add To Google Analytics
* Add To Google Adwords
* Update Contact Field
* Facebook - Add To Custom Audience
* Facebook - Remove From Custom Audience
* Facebook - Conversion API

**Membership Actions**

* Membership Grant Offer
* Membership Revoke Offer

**Conditions and Workflow**

* If/Else
* Wait
* Webhook
* Go To
* Math Operation
* Goal Event


---

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