> For the complete documentation index, see [llms.txt](https://software-help-docs.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://software-help-docs.gitbook.io/knowledge-base/software-guide/phone/whisper-message.md).

# Whisper Message

A whisper message is a short message that you hear on your end of the line when a call is connected. It can help you best serve your customers and have context for a call. To set up your whisper message, follow these steps:

**Step 1:** Navigate to Settings > Phone Numbers.

**Step 2:** Click the Edit icon next to the number you wish to update

**Step 3:** Check the box for "Whisper Message" and write the message in the box.

{% embed url="<https://lh3.googleusercontent.com/6hkCpdh9_48q4QCqwhmSKif2GzHk8TzZOXi9OpY7uG5GKD5JZrS63RVE1BbrkxefVA-_GqCpESrl6vEdhnox3mkz0SWrsD5ocpifTRJSlYBXkkr9l4GHe2faAlmMVNe2efkiXSQ=s0>" %}

**Step 4:** Click Update to save your changes.

***NOTE*****:** You can utilize Custom Values in your Whisper Message. You can add things like {{contact.full\_name}} to hear the name of the lead you are about to be connected with.


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