> For the complete documentation index, see [llms.txt](https://software-help-docs.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://software-help-docs.gitbook.io/knowledge-base/software-guide/settings/our-software-phone-verified-caller-id.md).

# Our Software Phone Verified Caller ID

Using your phone number as the Caller ID for your outgoing calls is as easy as verifying your number using the **Verified CallerID aka Number Masking** feature.

This will only be visible if you are on the LC Phone System.

**Add a Verified Phone Number via the Console**

* 1. Access the Verified Caller IDs section in sub-account -> Settings -> Phone Numbers -> Manage
* 2. Click Add a New Caller ID

<figure><img src="https://lh6.googleusercontent.com/NU9UxDcftaUMoIbLWp7s4ovcQleYMx0mbcLQW0fZLWmKGMWUPnz7cQ6AHVH_blc9dyFK4UILcbi2qDFO_L6wjhsxmE_viV_d6RIYMUdhnAOpG8gIvqG9m1S1sVfv8egJlODs-DDvcqQHZs7bZg81OJs" alt=""><figcaption></figcaption></figure>

* 3. Enter the desired phone number with the country to verify and click Verify Number.

{% embed url="<https://lh6.googleusercontent.com/F58d6srtwqsG2Xc-38NeCNec9y3r_nSBFMHJZYp6lhOeoSBn3JKWWl43vXeo8BdPcRqSEkhqtFJmXZp2G7QwwZUniEjuz47xhlhbd9vujDPAXsMeslz7_7eAhZAv-yrcxULFIXeR0G1lcdZve0r3BTM>" %}

* 4. You will see a six-digit OTP on the screen which you need to enter when you receive a call.

{% embed url="<https://lh5.googleusercontent.com/rH12JzrrQYxsvWXE7CA3ucXHI8V4pvuc6b8d00gYkWplgAg1sD6ECW1jN1vrkVW6q8JzhiK1-LcTVQxv_GqUBrJ1NJTGzhFmRIV4eaPBTrjGNnRQQJMKVtCHzvomWCp9oHYoTajzyYTtJe0HR75yHWY>" %}

* 5. Your caller ID will be verified and shown in the Verified CallerID list.

{% embed url="<https://lh6.googleusercontent.com/xgahJFxu_4_TyFSGk1yFzTRZnW6-F00cYIiCszDwUa_G0Inr3ZWKnmYLtWrLFCaL-41ZGqXyHbilCY2WnwTPbW57G10gCVRrQFQj4UbiHKi3JTTUvUTTC4CBRzAcIh8KKHMSc36ACOR5KidOW6bYF-Y>" %}

**Use a Verified Phone Number for calling**

* 1. Click on the edit icon for one of the Phone Numbers which would be available.
* 2. In the next screen enable the feature and select the caller ID that needs to be linked to the number.

{% embed url="<https://lh3.googleusercontent.com/cBVQtU1y1DHrMlhnXbKfXwDSJxUQY2QvnAV5GOqlHzUQGo3ESYi7MIAenU9hi9168I5zJa0wyqduyMFDT5hr0drrO25ByvrrkLJNETST7O8O4vDO6FTKm37GISAMkZHOUAvghBQ8lAKAmLszfypk02Y>" %}

* 3. You are all set all the calls sent from the phone number will show the verified caller ID instead.

📝 **Note:** Verified phone numbers can only be used as a Caller ID for outbound Twilio calls. Incoming calls to the verified number will continue to route through the existing service provider (your wireless service, landline provider, etc.).


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