> For the complete documentation index, see [llms.txt](https://software-help-docs.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://software-help-docs.gitbook.io/knowledge-base/software-guide/workflows/how-to-set-up-automated-calls-and-voicemail-drops-in-a-workflow.md).

# How To Set Up Automated Calls And Voicemail Drops in a Workflow

Within the Workflow builder, you may want to setup an automated sequence of calls and voicemail drops. Here’s a sample Workflow showing you how you can create this based on a tag.

* Create a new Workflow.
* In the Workflow builder, add a trigger for “Contact Tag” and determine which tag you want this to be based on.
  * Use the “Filters” to choose a specific tag.
  * ***NOTE:*** If you do not specify a certain tag, this will run on any contact tag. It’s important to choose the appropriate tag for your business use. Do you want the workflow to run off a tag based on appointment bookings? Or maybe a tag that you added to a marketing list of contacts you imported into our software? Choose that appropriate tag here.

{% embed url="<https://lh3.googleusercontent.com/azpj35S4VHicuLLEIOWkihsNVcnf12wbfS4taaN9ZVQtbaiftkgutGc3ScgnxB0KVLyMbXWJhjKLomtMd7w4UhzFTT3lRY4RGz_AGU3Iwj_IBkI7mma67n3ZcxX9EOKIIAcWcqbQ9JCnN22TAboLA78>" %}

* Save this trigger and then add your Workflow actions.
* In this example, we’ve added “Assign to User”, “Call”, “Voicemail”, and an “Internal Notification”. You can customize these communications as you’d like, adding or removing actions.

{% embed url="<https://lh6.googleusercontent.com/VD6UZ0LitcyR8Qnpk_vjH3faPehucAKrc4uNd5cg9RQZLYk2Q-VXjSUKCb4vFD4T68vdtw5zTigiu0QYSsyZqYnbeXBM1we2n9ueR8XhOktguG8xhukbbgvf7sZdB4aFwEjwzke1JlRDwpFXka6-va0>" %}

* Save and publish the Workflow for it to function.


---

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