Using the History Tab in Workflows

Here's how to view and understand the History of your Workflows.

  • Navigate to the History tab within the Workflow Builder.

  • Use the dropdown menus to sort and filter through the list of contacts whoโ€™ve been through the Workflow.

  • Here, you can view the Contacts, Action, Status, Executed On date, More Details, and Execution Log.

  • For Contacts, you will be able to view the full history of actions for the contact within the specific workflow. If theyโ€™ve been in it more than once, youโ€™ll see all the actions from each time they were added.

  • Under More Details, you can view the details of the specific action.

  • The Execution Log allows you to view the history of actions for the contact within the specific Workflow. If theyโ€™ve been in it more than once, you can use the icon to the left of their name for the complete history within this Workflow.

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