> For the complete documentation index, see [llms.txt](https://software-help-docs.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://software-help-docs.gitbook.io/knowledge-base/software-guide/contacts/bulk-actions-merge-duplicate-contacts.md).

# Bulk Actions - Merge Duplicate Contacts

Using the Bulk Actions features in your Contacts/Smart Lists section, you can perform multiple one-off actions to selected or all contacts. Here’s how to merge duplicate contacts using the bulk action feature:

**Step 1: Choose Your Contacts**

* Navigate to your contacts.
* Check the box to select contact records. (You can choose 2-10 contacts for this specific action.)

![](https://d29l98y0pmei9d.cloudfront.net/article/4783/cf00b8be-bee1-4832-9501-c0993e5ddf07.png)

![](https://d29l98y0pmei9d.cloudfront.net/article/4783/134a9d1a-25ca-4e6f-94ed-70ff2be04301.png)

**Step 2: Choose Your Action**

* Choose the icon for “Merge Duplicate Contacts”

![](https://d29l98y0pmei9d.cloudfront.net/article/4783/49ce66ca-c953-4782-8c8e-90eab6e58d6e.png)

* This will open a pop-up for you to select what information to maintain and overwrite between the contacts. The “Master Record” will be the maintained, default record.
* Type CONFIRM and click “Resolve” in the bottom right corner to confirm these updates.

{% embed url="<https://lh5.googleusercontent.com/n-s8EBpze52ru8-e83pwy59sjyI8AaY_0blZrgLMHEAOhXkp4a3kmqLDXHRwilI4f8xL62q6N8fNhmjN44TfrP6NQSVw6dbWdsq8foo_IjuUcg9XTT2x1lHVblNrEW1JrAM8qZc>" %}

***NOTE:*** If you cannot see the merge option, please contact your account admin regarding your permissions


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