Workflow Trigger: Contact Changed

The “Contact Changed” Workflow Trigger provides a way to automate actions when changes are made to a Contact Record.

Within the Workflow builder, the “Contact Changed” workflow trigger allows you to automate actions when a contact record is modified. You can trigger events in a Workflow when a contact record is changed based on the following items:

• Tags being added

• Tags being removed

• DND being activated or removed

• Contact being assigned to a user, or reassigned to a user

• Custom field being populated

• Custom field changing to something specific

Follow these simple steps to use this Workflow Trigger:

Step 1: Navigate to the Automations tab and open Workflows

1. In the Workflow, click to add a Trigger.

2. Choose “Contact Changed” as the Workflow Trigger.

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From here, you can filter specifically what change in the contact record you want to set off this workflow by using the ‘filter’ function.

1. Select a filter from the dropdown menu.

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1. Save Trigger to add to the Workflow.

2. Add your Actions to the Workflow.