# Workflow Action: Instagram DM

In the article you will learn how to set up the Workflow Action: Instagram DM

_**Please Note:** You will need to have integrated Facebook and Instagram for this to work._

**Step 1:** Start a new workflow or edit an existing one

**Step 2:** Set up applicable Workflow Trigger(s). We have multiple articles available to explain the setup of each of the Workflow Triggers. Feel free to review our articles on these for more information on setting these up.

**Step 3:** Setting up the **Instagram DM** action

* Click on the “**+**” symbol below the trigger to add an action.

{% embed url="https://lh3.googleusercontent.com/bPz0Xud2PFCQdywkBEq7KdHpXkOGBX-PcWNMjP6y2kgOw12UMswSBnv9SiT4S_v7Tpf7XSugCZWLjYTB3D650MRos_6jIfKp0MhB3w57LFW9svwrsmBsETZbwj0opmZuRCFyLqFLzjcc97f3e1S31lQ" %}

* Under Actions, select **Instagram DM** in the **External Communications** section of the Actions Menu or use the search feature. Upon selection, the Action setup menu will appear

{% embed url="https://lh3.googleusercontent.com/XNG1Fx_iHWLz4jkZXlH2L23qN5HZUrYKjCIbjqbCVe9PUfEfMKJYRneepqLziBWaeltDpfmxC7wpdHBnJowh7w_FlR8hzr4T27tKW2V1Y-6MglMymltNLHImcdsUjPE6q7HelYOKjQtH5wpYcLKRNgo" %}

* (_Optional_) You can change the workflow builder display name of this action using the textbox below **Action Name**. Note that this will only affect the display name within the workflow builder and has no other impact on the content or functionality of this Workflow Action.

{% embed url="https://lh4.googleusercontent.com/9D2yu3BnNfUt_4U8Wk1EcPjoRvVuYzacZErnlCIM3YYlyTIcWq023tMW0Lb33_cLXUwPcLcgaau99eaNOnKNI91mvNcOUYs-j6qaVycjrpAL7bE3k4DrFum4VOOSxDdOTtvd9Xhbh3n9d-m8focxhh0" %}

* You also have the option to use a previously created template for this action
* In the message drop you can select any of the custom values that apply to your specific needs (see below)

{% embed url="https://lh3.googleusercontent.com/sLdmlh113iwL5EyWY6tF4tILsLY_r8bSM83z3_ITkzchWL_fQowyw9hZDYYeobOF5HnN0nI_qV3nW6SY-8E_7Uo5kJB2n7hHtqKUPGhiAfWNNBBBrkrzGg65kGH8v10zBCEhBDX6Ubij6wxTz-7Q3Iw" %}

* **For Example,** I selected the custom field **Contact>First Name** & **Contact>Last Name**; this will automatically populate the contact's First and Last name in the Messenger
* Press **Save Action** in the bottom right corner

{% embed url="https://lh5.googleusercontent.com/XHDVIAilReaJVwvG3Sg48Kf-iqVThFiDT5-xPbWV-ZZ3FQcmKzu-iM2SbET-pwJgdfaifID9CIvA1_Se8LDkThBrcuzmHcoy1MscFFuSbLlygpa2Hi-pnjIUF6XcEuYtht5bd6y1Yq7qB6Fw9l-7Cic" %}

**Step 4:** Press **Save** in the top right corner of your browser to save the workflow

* If your Workflow is ready to be enabled, make sure the toggle switch under **Save** is set to **Publish**

{% embed url="https://lh3.googleusercontent.com/DDw24z7Oj4BTY3DmNea_FSCWUFAcgs46I-vXIkCBMTbMWK5ATywdMRC1ddb1vpYsmamHQiGzpTF9wScmconV0hLDUZi8OtHrYeBAA1tOtAC0S6nkrFbgfe8gQJB7ZKMzcInZt9FGnafA_hS74GvbTWs" %}

* Be sure to test your Workflow to ensure it is set up correctly using the **Test Workflow** button next to the **Publish** toggle switch.
* For an in-depth overview of Workflow Testing see our article, “Using the Testing Features in Workflows”

Your Workflow is set up and ready to go with the Instagram DM Workflow Action!
