# Our Software Email: SSL Certificate for Dedicated Sending Domain

When sending out email links from a custom domain in &#x4F;_&#x75;r Software_ email, it's essential to ensure you have generated an SSL certificate by verifying the domain beforehand. Failure to do so will result in a broken link when a recipient tries to open it.

In this article we will explain the process of successfully send email links:

* _**NOTE:** You will need to ensure you follow these steps for any link whatsoever when using_ &#x4F;_&#x75;r Software email or it will result in broken links._

We support enabling the HTTPS protocol on open, click, and tracking URLs. We utilize Let’s Encrypt with HTTP-01 challenges via your existing tracking CNAME record to issue a TLS certificate.

By default, when a domain is created and verified, an SSL certificate will be issued.

**There are three statuses in SSL:**

### **1. SSL Issued: SSL certificate was successfully issued to your domain**

{% embed url="https://lh5.googleusercontent.com/sO4DYAMg80i6y92PMzDiSG7NztXx0PzlRLwgR1R7jNDjPGrYjiCsg0ZNWF_p470taimU_zthrHwZhFqUqzrh4o2vY-sRmsygZyoQN2I7T8MWO-LFvr-rwSaD5oY_W6pJ4neaX1iU75b5JvAFxnmCMDQ" %}

### **2. SSL Pending: Generate SSL certificate was in progress and not issued**

{% embed url="https://lh5.googleusercontent.com/m9NbL1xo8ny-zu5aJi-vKBjaoZGRus-FzvmHG--MEa4zalx_5AoADO81gqZJJj_Vwft6T1ZdLXoEEWkUX9RMx7-igox-FOB5GJi0yk3O4OI5gggSXxiwJLTMRCvzsxhGNbajnzDDucTXTVeYQqcSTWw" %}

### **What should you do now?**

Verify the domain again by following the steps:

* Click the "**Verify Now**" > you will be redirected to the domain DNS page
* Verify that all your records are verified
* Hit the "**Verify domain"** button to issue an SSL certificate.

### **3. SSL Unknown: SSL was not generated and not issued.**

{% embed url="https://lh4.googleusercontent.com/7LKwlHNOCVXCrmXaMGuOyvVMxoNQTrl0GJMUrY5eh0my9W-em-Sbpwu6tSbjmDY8TyanMPlH3QGnjZ-03rSgFIBjfj04UH6GIMHFdnKTfQQgJuDvg03Fp56w47jzIKA1pEaEDSbRnj2Haafh1lgOBig" %}

### **What should you do now?**

Verify the domain again by following the steps:

* Click the "**Verify Now**" > You will be redirected to the domain DNS page
* Verify that all your records are verified
* Hit the "**Verify domain"** button to issue an SSL certificate.
