# How To Set Up Our Software To Capture Reviews

In this article, you will learn how to set up **our software** with Google to capture reviews. This will help you gather information about your business, what to improve, and if your contacts/leads were satisfied with the services that your business provides.

**Step 1: Accessing the Reputation Settings**

* Navigate to Settings > Reputation Management
* Here you can add your Google review link, customize the “Review Request Behavior”, and more.

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* Scroll down on this page and you can edit the review SMS template under **Customize Review SMS**, and you can edit the email template under **Customize Review Email**.

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* Scroll to the bottom to edit the Review Widget under **Customize Review Widget**.

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* Save any changes you make in each section.

**Step 2: Sending a Review Request**

* Under the Reputation tab in the main menu, there is a “Send Review Request” button.

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* Click the green button and fill out the information in the popup window to send a review request.

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* You can also send a review request to multiple people at once, using the Bulk Actions under the Contacts section of your system.

**Step 3: Accessing the Reputation Section**

* Navigate to the Reputation page from your Dashboard. Here you can view tabs for **Overview**, **Requests**, **Reviews,** and **Listings**. In the top right of each page, you can also access the “Send Review Request” button from this section.
